Publication

The perception of customers regarding customer service by applying the Disney methodology in a hotel

Publication Type

Journal article

Year

2023

Source Title

Revista de Gestao e Secretariado-GeSeC

Reference

Silva, L. A. P. da; Julião, M. da S.; Leonidio, U. da C.; Ferreira, H. M. G.; Souza, C. G. de; Cardoso, D. de O.; Pereira, J. C.; Santos, V. C. dos, (2023). The perception of customers regarding customer service by applying the Disney methodology in a hotel. Revista de Gestao e Secretariado-GeSeC. 14(5), 7683–7705.

URL

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DOI

10.7769/gesec.v14i5.2145

ISBN

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HANDLE

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